playexchange

playexchange App support

Contact
+91 2129797432

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The playexchange:

Q1: How to log in after installing the playexchange?

To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you can log in without needing a password or email. This convenient method allows for easy and secure access.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try clicking "send OTP" again. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you should be able to log in and play without any problems. This should provide a smooth and updated gaming experience.

Most Asked Questions Related To Withdraw In The playexchange:

Q1: What is the minimum withdrawal amount in the playexchange?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for the money earned from gaming, not bonus amounts. This means users can only withdraw their actual winnings from playing.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are complete and uploaded in this app, which includes saving your Aadhar card, UPI, and bank details. This information is necessary for a successful and secure registration process. Saving these details in the app will facilitate a smoother experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, resulting in a wait time of up to 24 hours. This delay occurs occasionally, but does not affect the overall stability of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used in gaming and cannot be withdrawn by anyone else. You can withdraw the funds you've accumulated while playing with the bonus amount. Bonus earnings are for gaming purposes only and can be withdrawn as real funds.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings and verify the status of your withdrawal request. If your request fails, the funds will be added to your wallet account within 24 hours. If the funds are not added, contact the care centre for assistance.

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